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Non-Discrimination Notice

Discrimination is Against the Law.

Avita Care Solutions complies with applicable Federal civil rights laws and does not discriminate, exclude or treat people differently on the basis of race, color, religion, sex, gender identity or expression, including transgender status, sexual orientation, age, national origin, disability, genetics, protected veteran status, or any other protected characteristic. 
Avita Care Solutions provides free aids and services to people with disabilities to communicate effectively with us, such as:
  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)

Avita Care Solutions provides free language services to people whose primary language is not English, such as:

  • Qualified interpreters
  • Information written in other languages

If you need these services, contact the Chief Compliance Officer.

If you believe that Avita Care Solutions has failed to provide these services or discriminated in another way on the basis of race, color, religion, sex, gender identity or expression, including transgender status, sexual orientation, age, national origin, disability, genetics, protected veteran status, or any other protected characteristic, you can file a grievance with:

Chief Compliance Officer
5700 Granite Parkway, Suite 425
Plano, TX 75024
Email: [email protected]

You can file a grievance in person or by mail or email. If you need help filing a grievance our Chief Compliance Officer is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal available here, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available here.